Auto repossession company serving parts of North Carolina and Virginia. Phone (336) 932-8008 Fax (336) 573-9427 Lot (336) 573-3019
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Hello and welcome to Pinpoint Recovery Service.
Pinpoint Recovery is a small, but well insured vehicle recovery company. We are based in Stoneville, North Carolina and we border the Virginia state line.
We want to thank all the companies that currently use our services. We greatly appreciate your business and hope that you are satisfied with our work. Please call us if we can do anything to improve the services we currently provide to you.
INSURANCE It is very important that the company you are using is insured for
( REPOSSESSION ) and not just towing. If an accident were to happen with a car that is being repossessed by a towing company, the insurance company will not pay. When a company is insured for repossession, the insurance policy will have repossession on it. We are covered for wrongful repossession, Drive away repossession, property damage, on hook, cargo, legal liability and garage keepers.
SERVICE Some companies will have an account 2 to 3 days before they get around to working it. Pinpoint makes every effort to work all accounts the same day they come in. In rare cases when an account is very far away, we may not get to it until the next night. When a client calls about an account we will let them know then when we will be working the account.
CLIENT and DEBTOR RESPECT When a creditor calls a repossession company about doing work for them, we feel the repo company should be thankful that the creditor is trusting them to provide this important service. Some companies, however, act as if they are doing the creditor a favor by doing the work. We have even known companies to be very rude to clients when they call about work and for updates. We know a creditor does not want the repo company taking a bad day out on them. We try to be respectful and courteous at all times.
Pinpoint also understands that it is very important and helpful to treat the debtor with as much respect as you would anyone else. By doing this, in most cases we are able to have the debtor clean the personal property out, write down the miles on the car and surrender the factory key. This results in no key cutting fees and the debtor not having to worry about anything being removed from the vehicle or the vehicle being driven unnecessarily. Also, by handling the repossession in a respectful manner, the debtor is not as angry when they call about redeeming the vehicle, making the phone call a lot more pleasant for the collector.
HONESTY We feel the most important thing when doing business with another company is complete honesty. When Pinpoint Recovery quotes a price on a repo assignment, we do not charge any hidden fees. We go out of our way to insure that your repossession cost as little as possible. Also we try to get the factory key if at all possible. If we can not get the factory key, we will pre-approve the key cutting fees before we have it cut. We are also honest when it comes to updating our accounts. We will not tell you we have checked something if we have not checked it. And last, we do not try to get work by making up lies about other repo companies. We also never put down another company's work to obtain a client. We feel that our work will speak for itself. And we know the service we give our clients is second to none.
COLLATERAL CARE Pinpoint Recovery is the only insured repossession company that we know of in our area that does not hide vehicles at churches, parking lots and other public places while we go to work other accounts. Every vehicle we repossess is taken immediately to our insured storage lot. From the time our hooks touch the wheels until the time you have it picked up, your vehicle is insured.
NO SALES OR TELEMARKETING CALLS PLEASE.
Pinpoint Recovery Service
