​Owner - Gigi Gann

To get the lowest possible quote and document the condition of the vehicle before it is towed and/or repaired, please read the following.

At Pinpoint Recovery Service, we do all we can to provide honest, affordable and professional towing and roadside assistance services to the people of Rockingham County, North Carolina and the surrounding area.  If you are in need of a tow in, to or from our area, please call and allow us to give you a quote.  We can tow most FWD or RWD cars, light trucks, vans or SUVs to or from anywhere in North Carolina or Virginia  You can contact us at 336-573-3019 or 336-932-8008 and we will be happy to give you a quote.  In order to get  a quicker and more accurate quote and to make it quicker, easier & faster to get multiple quotes, please read below.  Thank you for visiting our site. 

When we give a quote to a customer on a tow, we base the fee on multiple factors.  Some of these are type of vehicle, towing conditions, exact current location of the vehicle and exact location the vehicle is being towed to.  We advise anyone calling any towing company to do the following things to get a faster and more accurate quote.


1.  Know the exact year, make and model of the vehicle you need towed.

2.  Have the exact street address of where the vehicle is currently located.

3.  Have the exact street address of where the vehicle needs to be towed.

4.  Make the towing company aware of the towing conditions including if the vehicle is in a parking lot, your house or on the side of the road.  Also if the vehicle has been wrecked, has a flat tire or tires, is located in a place that is not accessible to a wrecker or any other factors that may effect the wrecker driver's ability to access and/or tow the vehicle.


Customers who are prepared with the information above will get a much faster and accurate quote for the service they need.  Also making the tow company aware of the towing conditions mentioned above could save a company from coming out without the proper equipment to tow your vehicle.  Finally, it makes it a lot quicker to call multiple companies and get a quote.  Read below for more advice if you are needing your vehicle towed or repaired.

We advise anyone calling a company to tow their vehicle to do the following.
1.  Take pictures of the vehicle from all angles including gas/fuel level and mileage if possible no matter what company you are calling or what equipment is being used by the company towing your vehicle.  This will allow you to document damage, gas level and mileage both before and after the tow and repair.
2.  If vehicle is not being towed to your home, remove all valuable items from your vehicle.
3.  If vehicle is being repaired, remove all food or drinks that could rot or spoil during repair.



When calling a company that uses wheel lift wreckers.
1.  If safely possible, FWD / front wheel drive vehicle owners should try to make sure the front of the vehicle is accessible to the wrecker, the vehicle is in park and the emergency brake is not on.  NOTE If you need to leave the emergency brake on, make sure the vehicle is unlocked or the owner can provide the key during towing.
2.  If safely possible, RWD / rear wheel drive vehicle owners should make sure the vehicle is in park, the rear of the vehicle is accessible to the wrecker and the front wheels are locked in a straight position.  NOTE If you can not get the front wheels to lock straight, wrecker driver must have access to the steering wheel to tie / secure the front wheels into a straight position for towing.

For your safety - 4 Things to remember if you are broken down on the side of the road especially on the highway or interstate.  #1  Get your vehicle well out of the road.  #2  Turn on your emergency flashers.  #3  If safe and possible, exit the vehicle on the passenger's side or the side away from traffic.  #4  If safe and possible, stay well off the road away from the vehicle and traffic while you are waiting for a ride or tow. 

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For people who are broken down on the side of the road and have no money.


If your vehicle is on the side of the road broken down, or you have been instructed by law enforcement not to drive the vehicle, you do have options even if you cannot afford the tow.  Our company, just like many others, can tow your vehicle and store it until you can pay the towing and storage fees.  This is always an option that is better than leaving your vehicle unattended and risking theft or vandalism.  Pinpoint Recovery can tow your vehicle and hold it in a private, secured well lit storage lot where it will be video monitored and insured.  Towing fees are very affordable and our storage fee is only $5.00 per day.  Don't let your car be a target for vandalism or theft.  For customers in our coverage area, give Pinpoint a call for a quote at 336-573-3019 or 336-932-8008.